Shipping Policy
Quality craftsmanship delivered to your doorstep.
01. Order Processing & Handling
Orders are processed and prepared within 1 business day. Our daily order cut-off time is 5:00 PM EST, Monday through Friday. Orders placed after this time or on weekends/holidays will begin processing the following business day.
02. Shipping Methods & Delivery
We utilize standard shipping methods with an estimated transit time of 2–5 business days post-dispatch. While we prioritize efficiency, please note that delivery windows are estimates and can be influenced by carrier volume or seasonal demand.
03. Tracking & Fulfillment
Once your order leaves our facility, you will receive a confirmation email with your tracking number. Tracking information typically updates within 24–48 hours. Please be aware that orders may arrive in separate shipments to balance inventory; you will receive distinct tracking numbers for each package if applicable.
04. Address Accuracy
05. Lost, Damaged, or Delayed Items
If your package is damaged upon arrival or appears lost in transit, please contact our support team within 7 days of the expected delivery date with your order number and photographic evidence of the condition. While we strive for precision, we are not liable for delays caused by force majeure events, such as severe weather or carrier-side network disruptions.
06. Policies & Support
This policy is subject to updates to reflect changes in our logistics operations. For any inquiries regarding your shipment, status updates, or specific shipping restrictions, please reach out to our customer support team.