Return Window: 30 Days From Delivery
01. Qualifying for a Return
We accept returns for items that are:
- Defective, damaged, or significantly different from description.
- Wrong item or size received.
- Change of heart on fit or style (standard conditions apply).
02. Perfection Required
To be eligible for a refund, your pieces must be in their original state:
- Unused, unwashed, and odor-free.
- Original tags firmly attached.
- No signs of wear, stains, or alterations.
03. Photo Documentation Guide
Help us move faster by including these in your email:
DetailClose-up of the defect
SizeThe inner garment tag
Full ViewFront and back profile
04. Responsibility & Outcomes
| Scenario |
Shipping Cost |
Label Type |
Resolution |
| Our Error |
Free (Covered) |
Prepaid Label |
Full Refund or Exchange |
| Preference |
Customer Pays |
Self-Ship |
Refund (Minus $6.99 shipping) |
05. How to Start
- Email: [email protected] with your Order #.
- Attach your photos and state your preferred resolution.
- Wait for our approval (typically 1-2 business days).
- Once approved, ship the item back using the provided instructions.
Studio Address: 225 Lynco Ln, Myrtle Beach, SC 29575, United States